ARTICLE ABSTRACT

Vetology is a veterinary AI radiology platform that pairs automated AI screening of canine and feline radiographs with on-demand access to board-certified and board-eligible radiologists.

Key Takeaways:

  • Setup is fast. A single 45 – 60-minute remote call configures DICOM, account settings, and includes an initial training.
  • The platform works with all major digital X-ray brands and includes unlimited DICOM storage, a built-in PACS, and integrations with select PIMS and AI scribe platforms.
  • Radiographs auto-route to the AI screening tool, and reports return within minutes with findings, conclusions, and recommendations.
  • The recommended workflow is to read the radiographs first, then review the AI report as a structured second look.
  • Board-certified and board-eligible radiologists are available on demand, with STAT reads in two hours, routine reads in 24 hours.
  • Most clinics reach full workflow integration within days, but we continue to provide support with client services check-in at month one, and beyond.

Adding a new tool to any workflow can feel intimidating. But with Vetology’s fast veterinary AI implementation, validated AI screening software, and access to board-certified (and board-eligible) radiologists, you can be up and running in no time. 

Here’s what the first 30 days with Vetology look like, including the teleradiology setup process, veterinary DICOM integration, and team training and support.

Setup and Support

The Vetology support team remotely manages all aspects of setup. During a one-hour scheduled call, the support team will: 

  • Configure your account settings
  • Establish and test your DICOM connection
  • Troubleshoot installation issues
  • Provide initial training

The Vetology platform supports all brands of digital radiograph equipment, and your subscription includes unlimited, free DICOM storage and a built-in PACS (if you need one), this can eliminate the need for separate, expensive storage systems, however, changing your PACS is at your clinic’s discretion. Vetology also integrates with several PIMS and AI scribe platforms, giving clinics the option to submit visit notes to the platform alongside images.

Once the support team configures your hospital’s settings and enables the “auto-send” feature, all images captured on in-house equipment will route to Vetology’s AI screening tool, with the option to consult a board-certified or board-eligible radiologist. You can use the platform within an hour of installation.

Learning To Use The Vetology Platform

After a guided onboarding, day-to-day use is simple. Radiographs from your existing X-ray equipment route to the Vetology cloud automatically, and within minutes an AI screening report is generated. The report is available on the platform, by email, and through PMS integrations in some cases.

Each AI screening report lists detected findings, infered conclusions, and offers recommendations for next steps. Our recommended workflow is to read the radiographs first, form your own impression, then review the AI report as a structured second look. Used this way, it offers support, catching subtle findings without replacing your clinical expertise.

In straightforward cases, the report often confirms what you already saw and supports faster treatment decisions. In complex cases, it can help you decide whether to escalate to a board-certified veterinary radiologist.

For practice managers, this same workflow doubles as a training tool. Newer veterinarians can compare their impression against the AI report and a senior colleague’s review, freeing senior vets to mentor rather than carry every second read.

Adjusting To A New Workflow

As veterinary teams gain more experience with the platform, they become more proficient at using the AI screening results, identifying radiographic findings they may have missed before, and making clinical judgments about whether they need more help with a given case.

For veterinary technicians and support staff, veterinary AI implementation and our support team, can help them learn better radiograph positioning, and best practices to improve image quality and, therefore, AI and radiologist read accuracy.

After a few weeks, most veterinary clinics have a better understanding of where Vetology fits into their daily workflows. However, this is a good time to check in with the support team and make adjustments to address any workflow hiccups.

Two common workflow “hacks” the support team recommends include assigning a staff member to confirm image receipt and retrieve reports, and being sure to review AI screening results before approaching client conversations, as the results may change the clinical picture and plan.

Escalating To A Radiologist

Vetology gives your clinic direct access to boarded and board-eligible veterinary radiologists who can read images from dogs, cats, small mammals, exotics, and large animals. When you’re unsure about an image or case, you can submit the images to a human radiologist via the platform and receive a comprehensive report within two hours for STAT reads and 24 hours for routine cases. Vetology board-certified veterinary radiologists are available for follow-up questions via phone or email.

Over your first 30 days using Vetology, you’ll get better at determining when to escalate a case. Common reasons include:

  • AI findings that contradict clinical findings or history
  • Inconclusive results, or unclear next steps
  • Unusual anatomy
  • Unfamiliar species or complex conditions
  • Second opinions before surgery or referral
  • Solo practitioners who need a little more guidance before they can form a treatment plan.

Through our platform,  a second set of expert eyes is always available to help with imaging cases.

Checking In: Your First Month With Vetology

Vetology is invested in each clinic’s success on our platform. After the first month, the support team will check in to collect feedback on both the AI screening tool and teleradiology services, helping you to work through anything that needs adjustment.

The Vetology client services team is made up of experienced veterinary technicians, technology specialists, and customer care professionals who handle more than 14,000 support communications each year. Call anytime to reach a real person right away, or get a quick response via email or live chat.

Want to see AI in action?

To tour the platform and learn more, contact our team, or book a demo for a firsthand look at our AI and teleradiology platform.

Pin It on Pinterest